Scope
These terms cover requests via the site (forms, email, WhatsApp) for silk pieces, paintings and space projects.
The site is the studio showcase. It is not a checkout shop: a sale or service contract starts when the studio confirms availability, price and terms in writing.
Requests and confirmation
Sending a request does not bind either party until written confirmation (email or message) covering piece or service, price, timing, any deposit, delivery or pickup.
Pieces marked “available” in the Register may already be reserved or sold if another confirmation arrives first; the studio’s reply prevails.
“On request” and any displayed prices are indicative until confirmation.
Unique pieces
Scarves, dresses and canvases presented as unique pieces are one of a kind — not fungible stock items.
Colour and feel may differ slightly from photos/videos depending on light, screen and silk.
After a sale, Register status may change to “sold”.
Commissions and made-to-measure
Made-to-measure or brief-based works follow an agreed path (sketches, colour proofs, timing).
A deposit is usually required; balance before delivery unless otherwise agreed in writing.
Changes during the work may affect price and deadlines.
Design projects
Villa and interior images are studio projects/visions — not a property offer or automatic quote.
A paid briefing or project starts only after scope, fee and timing are agreed.
Payments and invoices
Until online payments are enabled on the site, payment methods are those indicated by the studio (e.g. bank transfer).
Invoices or other fiscal documents follow the rules applicable at the time of sale.
Shipping and pickup
Delivery, studio pickup in Dalmine or courier are agreed case by case. Shipping costs and risks are stated before confirmation.
Fragile or high-value pieces may require transport insurance.
Withdrawal (consumers)
If you are a consumer buying standard goods at a distance, a 14-day withdrawal right often applies under Italian Consumer Code rules.
Typical exceptions relevant here include clearly customised / made-to-measure goods and certain sealed goods — where legal conditions are met.
Unique art pieces and made-to-measure commissions may not allow withdrawal when those exceptions apply; we will state this at confirmation.
Liability
The studio takes care with content and images; material errors will be corrected as soon as possible.
We are not responsible for site outages caused by third parties (hosting, network) beyond what is reasonable.
Law and contact
Italian law applies, without prejudice to mandatory consumer protections. Venue: according to law.
Contact: laura@lauraermellini.it — 349 8126814 — Dalmine, Via Monte nero 3 24044 Bergamo.
Last revised: 8 November 2026.