Introduction
This notice explains how personal data are processed when you visit www.lauraermellini.it or contact the studio (forms, email, phone, WhatsApp).
Controller
Controller: Laura Ermellini — studio in Dalmine, Via Monte nero 3 24044 Bergamo.
Email: laura@lauraermellini.it — Phone / WhatsApp: 349 8126814.
Data we process
Data you send: name, email, phone, message, notes on sizes/delivery, references to a work or project.
Technical browsing data: pages viewed, date/time, referrer, user-agent, approximate country, and a code derived from the IP address (hash), without storing raw IP in visit events.
Cookies and local storage: see the Cookie notice. A technical session cookie may be used when you submit a form or access the private area.
Purposes and legal bases
Handling contact requests, piece availability, commissions and space projects (GDPR art. 6.1.b — pre-contract / contract).
Replying by email, phone or WhatsApp for the same purpose (art. 6.1.b).
Site security, abuse prevention (form rate limits) and technical measures (art. 6.1.f — legitimate interest).
Internal aggregated visit statistics (art. 6.1.f — legitimate interest, with minimisation).
Legal obligations when applicable (art. 6.1.c).
We do not run automated commercial profiling or send newsletters without a separate clear consent.
Storage
Form and request data are stored in the studio database on the site host (Italy / EU with the provider) and in the email / chat tools used to reply.
Messages and requests: normally up to 24 months after the last useful interaction, unless a longer period is needed for an order or legal duty.
Visit logs/statistics: normally up to 24 months, then aggregation or deletion.
WhatsApp / Meta: if you write on WhatsApp, processing also happens on Meta platforms under their terms.
Recipients
Studio staff handling requests.
Necessary technical providers: hosting and email. Site fonts are hosted on our servers.
We do not sell your data. Advisers (accountant, lawyer, courier) receive data only when needed for the matter.
Transfers outside the EU
The site is hosted in the EU. If you contact us on WhatsApp, Meta’s platforms apply and transfers to third countries may occur. Prefer email or phone to avoid that channel.
Your rights
You may request access, rectification, erasure, restriction, objection and — where applicable — portability by writing to laura@lauraermellini.it.
You may lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or your local authority.
Children
This site is not directed at children under 14. We do not knowingly collect children’s data.
Updates
Last revised: 8 November 2026.